最後更新 / Last updated: 2026年8月25日 / August 25, 2026
隱私權政策
Raqs Academy 由詠展國際開發有限公司營運（統一編號：94128613；負責人：楊任竣；地址：臺中市沙鹿區南昌路36巷8號；以下稱「本平台」）。本政策說明您使用 raqsacademy.com、註冊帳號、購買或觀看線上課程、參加線上活動及聯絡客服時，我們如何蒐集、使用、保存及保護個人資料。
1. 我們蒐集的資料
- 帳號及聯絡資料：姓名、電子郵件、帳號名稱、密碼的加密資訊，以及您主動提供的聯絡內容。
- 交易資料：訂單、購買品項、付款狀態、幣別、退款及發票或交易紀錄。完整信用卡資料由付款服務商處理，本平台不直接保存完整卡號或安全碼。
- 使用及技術資料：IP 位址、瀏覽器、裝置、登入紀錄、Cookie、課程觀看與操作紀錄、錯誤及安全日誌。
- 客服資料：您寄送的問題、附件及我們的處理紀錄。
2. 使用目的
我們使用資料以建立及管理帳號、完成付款與訂單、提供課程存取權、寄送必要的交易或服務通知、提供客服、維護網站安全、防止詐欺、改善課程與網站體驗，以及遵守會計、稅務、消費者保護及其他法定義務。行銷郵件僅在法律允許或取得同意時寄送，您可隨時取消訂閱。
3. 資料分享與跨境傳輸
我們不出售您的個人資料。為提供服務，我們可能在必要範圍內將資料交由付款處理、網站主機、影片傳輸、電子郵件、分析、資安、防詐或專業顧問等服務商處理。部分服務商可能位於臺灣以外地區；我們會要求其依契約、適用法令及合理安全措施處理資料。依法令、法院或主管機關要求時，我們亦可能提供必要資料。
4. Cookie 與第三方內容
本網站使用必要 Cookie 以維持登入、購物車及安全功能，並可能在取得適當同意後使用分析或行銷 Cookie。嵌入影片、社群媒體或付款頁面可能受其各自的隱私政策規範。您可透過瀏覽器或本站 Cookie 設定管理非必要 Cookie。
5. 保存期間與安全
帳號資料通常保存至帳號關閉後一段合理期間；訂單、付款及會計紀錄依適用法令保存；客服及技術紀錄僅保存達成目的所需期間。我們採取合理的技術與管理措施保護資料，但網路傳輸無法保證絕對安全。
6. 您的權利
在適用法令範圍內，您可要求查詢、閱覽、複製、更正、補充、停止蒐集、處理或利用，或刪除您的個人資料，亦可撤回同意。若資料因交易、會計、爭議處理或其他法律義務必須保存，我們可能依法限制刪除。請以電子郵件聯絡 info@raqsacademy.com。
7. 未成年人與政策更新
未達所在地法定成年年齡者，應由法定代理人同意後使用付費服務。我們可能更新本政策；重大變更會於網站公告，更新日期以本頁所示為準。
Privacy Policy
Raqs Academy is operated by 詠展國際開發有限公司 (Unified Business Number: 94128613; Responsible Person: 楊任竣; Address: No. 8, Lane 36, Nanchang Road, Shalu District, Taichung City, Taiwan; “we,” “us,” or the “Platform”). This policy explains how we collect, use, retain, and protect information when you use raqsacademy.com, create an account, purchase or view courses, attend online events, or contact support.
1. Information we collect
- Account and contact data, including your name, email address, username, encrypted password information, and communications you choose to send us.
- Transaction data, including orders, products purchased, payment status, currency, refunds, invoices, and transaction records. Full card details are handled by payment providers; we do not directly store full card numbers or security codes.
- Usage and technical data, including IP address, browser, device, login records, cookies, course activity, error logs, and security logs.
- Support data, including questions, attachments, and our response history.
2. How we use information
We use information to create and manage accounts, process orders and payments, provide course access, send necessary service and transaction notices, provide support, maintain security, prevent fraud, improve courses and the website, and comply with accounting, tax, consumer-protection, and other legal obligations. Marketing messages are sent only where permitted or with consent, and you may unsubscribe at any time.
3. Sharing and international transfers
We do not sell personal data. We may share only what is necessary with service providers for payment processing, hosting, video delivery, email, analytics, security, fraud prevention, and professional advice. Some providers may process data outside Taiwan; we require appropriate contractual, legal, and security safeguards. We may also disclose information when required by law, a court, or a competent authority.
4. Cookies and third-party content
Necessary cookies support login, cart, and security functions. Analytics or marketing cookies may be used after appropriate consent. Embedded video, social-media, or payment pages may be governed by their own privacy policies. You can manage non-essential cookies through your browser or our cookie settings.
5. Retention and security
Account data is generally retained while the account is active and for a reasonable period afterward. Order, payment, and accounting records are retained as required by applicable law. Support and technical records are retained only as long as needed. We use reasonable technical and organizational safeguards, but no Internet transmission can be guaranteed completely secure.
6. Your rights
Subject to applicable law, you may request access, a copy, correction, supplementation, restriction, cessation of collection, processing or use, or deletion of your personal data, and you may withdraw consent. We may retain information required for transactions, accounting, disputes, or legal obligations. Contact info@raqsacademy.com.
7. Minors and updates
Users below the age of majority in their location should use paid services only with consent from a parent or legal guardian. We may update this policy and will post material changes on the website. The date above shows the latest revision.
Contact
Raqs Academy / 詠展國際開發有限公司
Unified Business Number / 統一編號: 94128613
Responsible Person / 負責人: 楊任竣
Address / 地址: 臺中市沙鹿區南昌路36巷8號
Email: info@raqsacademy.com
Website: raqsacademy.com
