{"id":401,"date":"2021-07-02T16:32:35","date_gmt":"2021-07-02T08:32:35","guid":{"rendered":"http:\/\/raqsacademy.com\/contact\/"},"modified":"2026-09-01T12:06:00","modified_gmt":"2026-09-01T04:06:00","slug":"contact","status":"publish","type":"page","link":"https:\/\/raqsacademy.com\/zh-tw\/contact\/","title":{"rendered":"FAQ & Contact"},"content":{"rendered":"\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I buy a course or membership plan?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Choose an individual course in the course library, or select a Monthly or Annual Plan on the membership page. Add your choice to the cart, complete checkout and follow the confirmation shown after payment.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is included in an individual course?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Each product page shows the instructor, style, level, language, video duration and included lessons. Course content varies, so please review the product description before purchasing.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I find my purchased courses?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sign in with the email address used for your order and open My Learning. Newly purchased access should appear after successful payment. If it does not, contact support with your order number and account email.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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You can use a current web browser on a computer, phone or tablet. A stable internet connection is recommended for smooth video playback.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre discounts or promotions available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Selected courses or plans may be discounted from time to time. Current promotions are displayed on the website or announced through Raqs Academy\u2019s official social channels. A coupon is valid only if accepted at checkout.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Prerecorded courses are digital content supplied after payment. Once access has begun, change-of-mind refunds are generally unavailable, subject to mandatory consumer rights. Duplicate charges, missing access or material service problems are handled according to our Refund Policy.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Email info@raqsacademy.com. For order or access questions, include your order number and account email. Never send a complete card number or security code.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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An individually purchased prerecorded course is available for exactly 12 months from course activation. A Monthly Plan lasts 30 days from purchase, and an Annual Plan lasts 12 months from purchase. Access ends automatically when the applicable period expires.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I watch on a phone or tablet?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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Yes. Use a current web browser and a stable internet connection. Your course progress is connected to your account.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The recommended level is shown on each course page. Choose a course that matches your experience; no special software is required.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you provide certificates?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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A certificate is provided only when it is expressly stated on the course page. Most prerecorded choreography and technique courses do not include a certificate.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Follow Raqs Academy\u2019s official social channels for new courses, promotions and community updates. Contact support if you need the current community link.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    Follow the official Raqs Academy social channels and check the website for new courses, teachers and special offers.<\/p>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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